Equipment for locating faults in heating cables. Helps quickly locate a fault before repair so the floor covering can be opened at the right spot.
One device for diagnosing twin-conductor heating cables and mats.
Diagnosis and fault location in electric heating cables before repair.
Works with all twin-conductor heating cables and mats, except self-regulating cable.
The device provides additional data to support the specialist’s decision. The outcome depends on the fault, the system and the measurement conditions.
A cold floor does not necessarily mean the heating cable is damaged. Initial diagnostics should check the thermostat, temperature sensor and electrical connections. If the problem is in the heating circuit, the next step is to locate the damaged area.
WireTrace equipment uses effective operating modes to locate faults as quickly as possible.
Repairing a concealed cable usually requires access to the damaged section. Locating the fault first helps determine where to open the floor.
Diagnostics is part of a professional workflow. Every stage takes account of the equipment used and electrical safety requirements.
Control the device from your smartphone using the Android app. The device connects via Bluetooth.
Quick guidance before choosing equipment and visiting a site.
Start by asking the customer in detail about the symptoms. The cause may lie in the power supply, thermostat, temperature sensor, connections or heating cable. Drawing on years of repair experience, we have prepared a checklist for working with customers. A detailed checklist and procedures for different situations are supplied with the device.
Before connecting the high-voltage fault-conditioning unit, check that the supply voltage is present and that the thermostat and sensor work correctly. Then measure the heating circuit resistance to identify the type of fault. Only after these checks should specialist equipment be connected.
A multimeter can help detect an open circuit or an abnormal resistance reading, but it does not show where the fault is beneath the flooring. Locating it requires a suitable fault-finding method.
When used with specialist equipment, a thermal camera is an integral part of locating a fault, but it generally cannot locate the fault on its own. A complete break with no heating may produce no distinctive thermal trace.
One possible cause is current leakage, including leakage caused by damaged insulation. Tripping alone does not identify the fault location: the system needs to be checked. Repeated switching on or disabling protection is no substitute for diagnostics.
WireTrace is designed to address these faults too. In load-testing mode, it allows the heating cable section up to the short circuit to be heated. The technician can then readily locate the short circuit using a thermal camera.
No. Diagnostic equipment helps locate the damaged area. A specialist carries out the repair separately, using connector sleeves to restore the conductors, and restoring the insulation and flooring. We can help you obtain the full range of consumables and tools for fast, convenient work.
No. It works with all twin-conductor heating cables and mats, except self-regulating cable. This description does not apply to water-based or heating-film systems.
It depends on the fault type, diagnostic method, cable construction, installation depth, flooring, reinforcement and interference. A numerical accuracy figure can only be stated together with verified test conditions for the specific device.
We have prepared a detailed operating manual for professionals choosing the equipment. All our customers can also consult our specialists free of charge and without limits about equipment operation and fault-location methods and techniques.
Control the device from your smartphone using the Android app. The device connects via Bluetooth.
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We accept whichever payment method is convenient for you and offer a similarly wide range of delivery options. Message us in the chat and we will find the most convenient option for you.
1 year of full warranty and lifetime post-warranty servicing on preferential terms when ordered through the website.
